# Privacy Policy | Window Blinds Ottawa

URL: https://windowblindsottawa.ca/privacy-policy/

# Privacy Policy

Last updated: October 6, 2026

Window Blinds Ottawa ("we", "us" or "our") measures, supplies and installs window blinds, shades and shutters in Ottawa and the National Capital Region. This policy explains what personal information we collect through this website and our services, how we use it and the choices you have. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

## 1\. Information We Collect

We collect only what we need to book, quote and complete your project:

-   **Contact details** you give us through the "Send a Message" form or by phone: your name, phone number and neighbourhood.
-   **Project details** such as the approximate number of windows, the blind types you are interested in and any message you include.
-   **Homeowner confirmation**: the form asks you to confirm you are the homeowner or authorized decision-maker for the property.
-   **Page attribution**: the form records which page of our site you sent it from, so we know which product or area you were reading about.
-   **Measurement records** created during an in-home consultation: window sizes, photos of windows (when you agree) and your selections.
-   **Payment information** when you place an order, processed by our payment providers. We do not store full card numbers.
-   **Basic website data** such as browser type, pages visited and approximate location, collected through cookies and analytics tools.

## 2\. How We Use Your Information

-   To call you back and book your free in-home measurement and consultation.
-   To prepare your itemised quote and place orders with our manufacturers.
-   To schedule delivery and installation and to provide warranty service.
-   To answer questions you send us.
-   To understand how visitors use our website so we can improve it.
-   To send occasional updates or offers, only if you agree. You can opt out at any time.

## 3\. How We Share Information

We do not sell your personal information. We share it only when needed to deliver your project or run our business:

-   With manufacturers and suppliers, limited to what they need to make and ship your order (for example window sizes and delivery address).
-   With service providers that help us operate, such as our form-handling service, payment processors, website hosting and analytics.
-   With professional advisors such as accountants and lawyers, under confidentiality.
-   When required by law or to protect our rights.

## 4\. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences and to measure traffic. You can set your browser to refuse cookies or to alert you when one is being sent. Some parts of the site, like the cost estimator, work without any cookies.

## 5\. Data Security and Retention

We use reasonable physical, administrative and technical safeguards to protect your information. We keep project records for as long as needed to provide warranty service and meet tax and legal requirements, then securely delete them.

## 6\. Your Rights

You can ask to see the personal information we hold about you, correct anything that is wrong, withdraw consent for marketing, or ask us to delete information we no longer need. Contact us using the details below and we will respond within 30 days.

## 7\. Children

Our website and services are intended for adults making decisions about their homes or properties. We do not knowingly collect information from children.

## 8\. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.

## 9\. Contact Us

For privacy questions or requests:

-   Phone: 
    
    (613) 702-3022
    
    [tel:+16137023022 →](tel:+16137023022)
    
-   Message: use our 
    
    Send a Message form
    
    [/contact/ →](/contact/)
    
-   Location: 6,000 sq ft Nepean showroom with 400+ product samples, Nepean, ON